SureTax vs. CereTax: Why Telecom Providers Are Making the Switch

Telecom providers are under more pressure than ever to manage complex telecom sales tax requirements. From E911 fees to USF surcharges to overlapping jurisdictions, the margin for error is razor thin. For years, many companies leaned on SureTax to manage this complexity.

But now, with SureTax reducing operations and cutting most of its staff, providers face growing risks. A skeleton crew cannot deliver the support, accuracy, or innovation telecom compliance demands.

That’s where CereTax comes in. Built by the original SureTax founders, CereTax is the bigger, better, future-ready platform designed specifically for telecom tax compliance. It combines rooftop-level GIS precision, modern architecture, and full-service support to help providers scale without the compliance headaches.

This guide shows why more companies are switching, what makes CereTax different, and how the migration process works without disruption.

Why Telecom Providers Are Looking Beyond SureTax

When SureTax reduced its operations and let go of most of its team, it left telecom providers with serious challenges.

• Staff cuts = skeleton crew. With only a handful of people left, support is minimal and updates are inconsistent.
• Telecom tax requires precision. From boundary-level sourcing to usage-based billing, accuracy matters. Errors aren’t small, they create audit exposure.
• Shrinking providers create risk. If your platform can’t keep up with changing rules, it’s your organization that pays in penalties, disputes, and customer frustration.

CFOs and tax leaders know this: relying on a shrinking provider is not a strategy.

SureTax vs. CereTax — Key Differences

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CereTax: Built as the Next Evolution

The truth isn’t just about what SureTax can’t do. It’s about what CereTax was built to deliver. CereTax was created by the same founders who originally built SureTax—but with a clear mission: to design a stronger, smarter engine that addresses telecom tax at scale.

Here’s what sets CereTax apart:

• Modern architecture: Cloud-native, high throughput, and low latency for millions of telecom transactions.
• GIS precision: Rooftop-level accuracy ensures the right jurisdiction gets applied every time.
• Usage-based logic: Handles per-minute, per-gigabyte, and other telecom-specific billing models with ease.
• Bundled services handled: Correctly applies tax to voice, data, and digital add-ons—even when sold together.
• Audit-ready outputs: Transparent, traceable rules with full reporting to defend determinations.
• Dedicated support: A hands-on team guiding implementations and providing outcome-focused assistance long after go-live.

CereTax isn’t a patchwork fix. It’s the next-generation telecom tax engine built for today’s complexity and tomorrow’s growth.

How to Switch from SureTax to CereTax: Step-by-Step Migration Guide

Switching doesn’t have to mean disruption. Here’s how CereTax makes the migration seamless:

Step 1 – Evaluate Current Setup

We start by identifying where SureTax is creating compliance gaps—support issues, inaccurate boundary sourcing, or audit exposure.

Step 2 – Seamless Data Migration

CereTax uses a proven migration process to transfer your data without downtime. Transaction history, exemptions, and rules are carried over securely.

Step 3 – Testing and Validation

Before go-live, we run side-by-side validations to confirm accuracy. This ensures your invoices, bundles, and surcharges calculate correctly every time.

Step 4 – Training and Ongoing Support

Your team gets direct training plus dedicated CereTax experts. Unlike SureTax’s skeleton crew, we provide ongoing, responsive support focused on outcomes.

Quick Recap: Why CereTax Is the Best SureTax Alternative

CereTax isn’t just another sales tax vendor. It’s the only true telecom tax alternative designed to replace SureTax at scale.

• Built by the original SureTax founders, built to go further.
• Purpose-built for telecom: E911, USF, rooftop GIS accuracy, usage-based billing, and bundled services.
• Scalable, transparent, and already trusted by telecom leaders

For CFOs, tax directors, and finance leaders in telecom, CereTax is the partner that ensures compliance keeps up with growth.‍

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Ready to Make the Switch? SureTax is shrinking. CereTax is scaling. The risk of staying with a hollowed-out provider grows every day you wait.

‍Talk to our team today about upgrading from SureTax to CereTax—fast, secure, and disruption-free.

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